Pricing: Services are delivered on a fixed-fee, outcome-based basis
aligned to the selected ISG Managed Services Tier and Organization Profile. Fees are
not tied to time-and-materials, billable hours, or ad hoc task execution.
Scope Guardrails: Scope is defined by Organization Profile
thresholds, selected tier, and explicit inclusions/exclusions. Work outside these
parameters is governed by pre-priced add-ons or a separate statement of work.
No Hourly Accounting: Clients are not billed or measured by hours.
Internal effort allocation is managed by 3HUE to meet agreed outcomes.