Why publish prices at all?
So the first call is about your program. Assurance at $5,988 a year sits well under the published entry listings of the compliance platforms it is compared with, and it includes the risk operations and governance content most of them sell separately. The seat and every program carry the same list rate as the rate card, so a quote is a sum you can check.
What does the free workspace not include?
Hosted scanning beyond the one-domain snapshot, AI Signals usage, governance packs, and consulting. It is a real workspace, not a trial: your records, your export, no clock. Paid plans unlock monitoring, automation and the maintained content; they never hold your data hostage.
Eight frameworks or six packs? Which is it?
Both, and they are different things. Every scan is cross-walked to eight frameworks (SOC 2, ISO 27001, NIST CSF 2.0, PCI DSS 4.0, CIS AWS and Azure, NIS2, GDPR) at no charge; that is the technical control mapping inside the scanner. A governance pack is the maintained program content for running a framework end to end: policies, workflows, evidence requirements, approvals and framework-specific reporting. Assurance includes one pack; Multi includes all six. The EU AI Act is run as a Managed program with AI Signals rather than a pack.
Does the Snapshot fee come off a later engagement?
Against Managed, yes: continue within 60 days and the full $4,950 is credited to year one, because the tenant, the baseline and the plan the Snapshot produces are the program's first month. It is not credited against a self-serve plan; the written readout stands on its own and is yours either way.
What happens at a capacity limit?
Assurance and Multi include up to 3 cloud accounts (AWS accounts, Azure subscriptions or GCP projects, plus one Microsoft 365 tenant) and 2,500 monitored resources, scanned daily with twelve months of findings history. AI Signals includes 100,000 traces and 500 evaluation runs a month with 90-day retention. We warn at 80% of an allowance and ask before adding capacity; nothing is silently paused and nothing is billed as an overage. Capacity+ ($299/mo) takes a plan to 10 accounts and 10,000 resources, AI Signals Scale ($599/mo) to 500,000 traces, 2,500 runs and twelve months of retention, and anything larger is scoped on a call.
We already pay for AiVRIC. Do we pay again for Managed?
No. Client Vision is powered by the AiVRIC platform and a subscription is one license, billed once. Managed by 3HUE is priced as the seat and the programs on top of the plan you hold, whichever storefront you bought it from.
Can we move between lanes?
Yes. Free, Assurance and Managed are the same workspace, so moving up is a scope change, not a migration. Many clients start free, run the Snapshot, buy Assurance, and add the seat when an audit or a board asks for more than the team can carry.
Is there a contract minimum?
Free has none. Paid plans are annual, or month to month at $599 (Assurance) and $839 (Multi). The Snapshot is one-time. The vCISO seat has a 90-day minimum, then 30 days' notice; programs are annual subscriptions. The Foundation build is a fixed 30-day term.